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Privacy Policy

This Privacy Policy explains how personal data is collected, used, disclosed and protected when you access or use this Website (“this Website”). We are committed to complying with the Personal Data Protection Act 2012 (PDPA) of Singapore.

This Website is managed by appointed marketing representatives from ERA Realty Network Pte Ltd (Licence No. L3002382K) for the purpose of marketing the development known as Chuan Grove Residences, developed by Sing Holdings Limited and Sunway Developments Pte Ltd.

 

1. Personal Data Collected

We may collect personal data that you voluntarily provide when you submit enquiry forms or otherwise interact with this Website. Such personal data may include, but is not limited to:

  • Name

  • Phone number

  • Email address

  • Contact preferences

  • Any other information you choose to provide via this Website

 

2. Purpose of Collection, Use and Disclosure

Your personal data may be collected, used and disclosed for the following purposes:

  • Responding to your enquiries

  • Providing information, updates and materials relating to Chuan Grove Residences

  • Providing information on pricing, floor plans, showflat previews, unit availability and other development-related updates

  • Contacting you via phone call, SMS, WhatsApp and/or email

  • Administrative, research, analytical and marketing purposes

  • Complying with applicable legal or regulatory requirements

By submitting your personal data, you consent to being contacted for the above purposes in accordance with the PDPA and applicable requirements relating to the Do Not Call (DNC) Registry.

 

3. Disclosure of Personal Data

Your personal data may be disclosed, where necessary, to:

  • Appointed sales representatives and agents

  • Service providers or partners engaged to support website operations, marketing, analytics or customer communications

  • Relevant authorities where required by law

We do not sell your personal data to third parties.

 

4. Cookies, Analytics & Advertising Technologies

This Website may use cookies and similar tracking technologies, including third-party services such as Google Analytics and Google Ads, to:

  • Understand how visitors use this Website

  • Measure website traffic and performance

  • Improve user experience

  • Deliver and measure advertising effectiveness

These technologies may collect technical and usage information such as your IP address, browser type, device information, pages visited and time spent on the Website.

You may manage or disable cookies through your browser settings. You may also manage personalised advertising preferences through the relevant advertising platform settings.

 

5. Protection of Personal Data

We take reasonable administrative, technical and physical measures to protect your personal data from unauthorised access, collection, use, disclosure, alteration or misuse.

However, no method of transmission over the internet or method of electronic storage is completely secure, and absolute security cannot be guaranteed.

 

6. Accuracy of Personal Data

You are responsible for ensuring that the personal data you provide is accurate, complete and up to date. Failure to provide accurate information may affect our ability to respond to your enquiries or provide you with relevant information and services.

 

7. Access, Correction & Withdrawal of Consent

You may request access to or correction of your personal data, or withdraw your consent to the collection, use or disclosure of your personal data, at any time, subject to applicable laws.

Such requests may be made by contacting us using the details provided below.

Please note that withdrawing your consent may affect our ability to continue providing certain information, updates or services to you.

 

8. Third-Party Websites

This Website may contain links to third-party websites or services. We are not responsible for the privacy practices, security or content of such third-party websites.

Users are encouraged to review the respective privacy policies of any third-party websites they visit.

 

9. Changes to This Privacy Policy

We may update or amend this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements or other circumstances.

Any changes will be published on this page and will take effect upon publication.

 

10. Contact Information

ERA Realty Network Pte Ltd
Marketing Representative: Goh Pei Xuan

Email: property.px@gmail.com
Phone / WhatsApp: 9329 9917